Support for Spark IoT

This site contains many guides, examples, developer resources, technical resources, and our downloads section may have what your looking for. If you have a question, then maybe you will find the answer in our FAQs, or if you need to talk with one of us, then contact us.

Contact Us


We can be reached via several methods, but the method that best allows us to steer your queries to the expert best suited to answer them is to submit your query and then optionally schedule a call-back. This can be done from the following page:

Book a call with an IoT expert now, or subscribe to stay in the loop with the latest podcasts, thought leadership and insights.

For LoRaWAN-related network,connectivity issue or support please direct email to:

Email: iotsupport@spark.co.nz

Downloads


Nothing at this time.

Our fixes to issues that we found with manufacturer’s LoRaWAN AS923 firmware have now been accepted upstream. If you are still experiencing problems, then links to discussions of these problems are available at LoRaWAN MAC-layer firmware problems.

About Us


Spark is here to help you connect to your customers using amazing technology, solutions, partners and people. For more information about us, where you can find us, and careers & opportunities with us: